Question 1

How does the "Pay Small Small" installment plan work with Klump?

Accepted Answer

With our official Klump partnership, you can purchase any eligible electronics or home appliances by paying an initial deposit as low as 17.5% (under 25%) today. Once approved at checkout, your product is prepared for instant delivery, and your remaining balance is comfortably spread over 3, 6, 9, or 12 monthly installments. There is no paperwork or physical bank visit required.

Question 2

Are all electronics 100% original and covered by official manufacturer warranties?

Accepted Answer

Yes, absolutely. Ebencolinks is an authorized partner and retailer for leading international electronics brands including TCL, LG, Hisense, Samsung, and Maxi. All items sold are 100% brand new, factory sealed, and come with up to 2 years of official manufacturer warranty valid across certified service centers in Nigeria.

Question 3

Where is the Ebencolinks showroom located in Nigeria, and do you deliver nationwide?

Accepted Answer

Our physical showroom and customer experience center is located at A1 Diwani Plaza, Along Aso Savings Road Off Byazhin Junction, Kubwa, Abuja. We provide same-day or next-day expedited delivery across the Federal Capital Territory (Abuja) and fully insured doorstep delivery to Lagos, Port Harcourt, Kano, Ibadan, and all 36 states across Nigeria.

Question 4

Do you offer professional installation services for Air Conditioners, TVs, and Generators?

Accepted Answer

Yes! We provide complete end-to-end installation services through certified electrical and HVAC technicians. This includes professional unboxing, TV wall-mounting with heavy-duty brackets, inverter AC installation with copper piping and vacuuming, and safe generator transfer-switch integration in Abuja and surrounding regions.

Question 5

What payment options can I use on Ebencolinks?

Accepted Answer

We support all major payment methods in Nigeria: 1) Instant outright payment via Debit Cards (Mastercard, Visa, Verve) and secure Bank Transfer / USSD; 2) Flexible "Pay Small Small" Buy Now Pay Later (BNPL) installments powered by Klump; and 3) In-store POS and transfer payments at our Abuja showroom.

Question 6

How do I track my order or claim warranty support if I need assistance?

Accepted Answer

Once your order is confirmed, you will receive real-time SMS and email tracking updates. For warranty claims or technical support, our dedicated Nigerian support team is available via phone (+234 703 767 8623), WhatsApp, and email to guide you or connect you with the nearest brand service center.